Terms & Condition

These Terms & Conditions govern the use of the website and services provided by Delenzo Technologies (Pvt.) Ltd. By accessing our website or engaging our digital marketing and technology services, you agree to comply with these terms.

1. Acceptance of Terms

By accessing the Delenzo Technologies website, submitting an inquiry, requesting a consultation, or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website or services.

2. Services

Delenzo Technologies provides digital marketing and technology services, which may include SEO, search engine optimization, content marketing, website development, website optimization, digital advertising, social media marketing, technical SEO, analytics, and other related digital solutions.

Specific services, deliverables, timelines, and responsibilities will be defined according to the agreed project scope, proposal, quotation, or service agreement.

3. Client Responsibilities

Clients are responsible for providing accurate, complete, and timely information, materials, access credentials, approvals, and other resources reasonably required to complete a project.

Delays in providing required information, content, access, feedback, or approvals may affect project timelines and delivery schedules.

Clients are also responsible for ensuring that any materials, information, images, trademarks, documents, or other content they provide to Delenzo Technologies are legally authorized for use.

4. Project Scope and Additional Work

Services are delivered according to the agreed project scope.

Any requests, features, revisions, services, or deliverables that fall outside the original scope may be considered additional work and may result in additional charges and adjustments to the project timeline.

Delenzo Technologies will communicate significant scope changes and associated costs where reasonably applicable before proceeding with additional work.

5. Intellectual Property

Unless otherwise agreed in writing, Delenzo Technologies retains ownership of its pre-existing intellectual property, proprietary methodologies, processes, frameworks, strategies, templates, tools, systems, code libraries, and other materials developed independently of a specific client project.

Ownership or usage rights for final client-specific deliverables will be transferred or granted according to the applicable project agreement once all outstanding payments for those deliverables have been received.

Third-party software, platforms, plugins, fonts, stock assets, APIs, and other licensed materials remain subject to their respective licenses and terms.

6. Portfolio and Promotional Use

Unless otherwise restricted by a written confidentiality agreement or NDA, Delenzo Technologies may reference completed projects and publicly available client work in its professional portfolio, website, presentations, case studies, or marketing materials.

Any confidential information provided by the client will be handled in accordance with applicable confidentiality obligations.

7. SEO and Marketing Performance

Delenzo Technologies uses industry-standard SEO, digital marketing, content, technical optimization, and online visibility strategies.

However, search engine rankings, website traffic, conversions, leads, advertising performance, and other marketing outcomes can be affected by factors outside our control, including search engine algorithm changes, competition, market conditions, platform policies, website changes, and third-party services.

Therefore, Delenzo Technologies does not guarantee specific search engine rankings, traffic levels, leads, sales, or other performance results unless expressly stated in a written agreement.

8. Payments and Billing

Payment terms will be established in the applicable proposal, quotation, invoice, or service agreement.

Projects may require an upfront deposit before work begins, with remaining payments due according to agreed milestones, schedules, or final delivery requirements.

Delenzo Technologies reserves the right to pause or suspend services where agreed payments remain overdue.

9. Revisions and Approvals

The number of revisions or rounds of changes included in a project will depend on the agreed scope and service agreement.

Client approvals are an important part of the project process. Delays in reviewing, approving, or providing feedback may result in corresponding changes to the project timeline.

10. Cancellation and Termination

Either party may terminate a service engagement according to the terms established in the applicable service agreement.

If a client cancels a project or service, the client remains responsible for payment for work completed, approved expenses incurred, and any non-refundable costs up to the effective date of cancellation, subject to the applicable agreement.

11. Third-Party Platforms and Services

Digital marketing and technology services may rely on third-party platforms, including search engines, advertising networks, hosting providers, analytics platforms, social media platforms, payment services, APIs, and software providers.

Delenzo Technologies does not control the policies, availability, functionality, pricing, algorithms, or service interruptions of third-party platforms and cannot be held responsible for changes or disruptions caused by such providers.

12. Website and Service Availability

We aim to provide reliable services and maintain the availability of our website and digital platforms. However, uninterrupted availability cannot be guaranteed.

Temporary interruptions may occur due to maintenance, technical issues, hosting problems, security incidents, third-party outages, or circumstances beyond our reasonable control.

13. Limitation of Liability

To the extent permitted by applicable law, Delenzo Technologies will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services, including loss of profits, revenue, business opportunities, data, or anticipated savings.

Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

14. Confidentiality

Delenzo Technologies will take reasonable steps to protect confidential business, technical, marketing, and project information provided by clients.

Confidentiality obligations may also be governed by a separate written confidentiality agreement or NDA where applicable.

15. Website Content

The information published on the Delenzo Technologies website is provided for general informational purposes. While we aim to keep website content accurate and up to date, we do not guarantee that all information will always be complete, current, or free from errors.

Delenzo Technologies reserves the right to update, modify, or remove website content and service information without prior notice.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Delenzo Technologies (Pvt.) Ltd. is registered, unless otherwise agreed in a written contract.

Any disputes will be handled in accordance with the applicable legal procedures and jurisdiction.

17. Changes to These Terms

Delenzo Technologies may update these Terms & Conditions from time to time to reflect changes in our services, business practices, technology, or applicable legal and regulatory requirements.

Updated terms will be published on this page. Continued use of our website or services after changes are published may constitute acceptance of the updated terms, where permitted by applicable law.

18. Contact Us

If you have questions regarding these Terms & Conditions, our services, project agreements, payments, or any other matter relating to Delenzo Technologies, please contact us through the official contact form or support channels provided on our website.

Delenzo Technologies (Pvt.) Ltd.
Digital Marketing & Technology Services